
CrossCountry to provide full service on Monday after major disruption
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CrossCountry says it will run a full train service on Monday following Sunday's major disruption Train operator CrossCountry will run a full train service on Monday following major disruption to services across the country.
CrossCountry表示,在周日发生重大干扰后,周一将开通全线列车服务 列车运营商CrossCountry将在周一开通全线列车服务,此前全国各地的服务发生了重大中断。
The operator said it plans to run a "very limited number of trains" from around 18:00 BST on Sunday evening, and a full service on Monday.
运营商表示计划从周日晚上18:00起"非常有限的列车"运行,周一则全程运行。
It comes after a power outage affected its control centre in Birmingham, resulting in mass cancellations across the network on Sunday.
此前,伯明翰的控制中心发生停电,导致周日网络大规模取消。
A CrossCountry spokesperson said: "Our key priority is now to restore as close to a normal service as possible for our customers tomorrow."
CrossCountry发言人表示:"我们现在的首要任务是明天尽可能恢复客户的正常服务。"
They added: "With most facilities now reinstated, we are planning to operate a very limited number of services from around 18:00 this evening, primarily on routes towards Leicester and Derby.
他们补充道:"随着大部分设施已恢复,我们计划从今晚18:00左右开始运营非常有限的列车,主要在开往莱斯特和德比的路线上。
"Planning is underway to support a full train service on Monday and we are working closely with National Grid and industry partners as recovery efforts continue.
"计划正在进行中,支持周一的完整列车服务,我们正与国家电网及行业合作伙伴密切合作,持续恢复工作。
"We would like to thank our customers for their patience and understanding during today's disruption."
"我们感谢客户在今天的干扰中给予的耐心和理解。"
Customers have been strongly advised by the operator to check their journey before travelling.
运营商强烈建议乘客在出行前检查行程。
Customers delayed by 30 minutes or more may be entitled to compensation, the operator said, adding: "While those who choose not to travel can claim a refund from their original point of purchase."
该运营商表示,延迟30分钟或以上的客户可能有权获得赔偿,并补充道:"而选择不旅行的客户则可以从原购点申请退款。"
Earlier on Sunday, customers were told CrossCountry cancelled 'almost all' UK services after a power cut Andy Burton, from Worcester, was travelling back from Cromford to Worcester after spending the weekend away with family celebrating his sister's birthday, but only got as far as Derby before his journey came to a premature end.
周日早些时候,客户被告知CrossCountry因停电取消了"几乎所有"英国的服务 来自伍斯特的安迪·伯顿正从克朗普福德返回伍斯特,周末与家人庆祝妹妹生日,但只到了德比,旅程便提前结束。
He's been forced to stay the night in a budget hotel in the hope he can return home tomorrow.
他被迫在一家经济型酒店过夜,希望明天能回家。
He said: "It was only once I had arrived at Derby that a member of staff told me my planned alternative route via Leicester had also been cancelled, because it was part of the CrossCountry disruption.
他说:"直到我抵达德比,一位工作人员才告诉我,原计划经莱斯特的替代路线也被取消了,因为那是CrossCountry赛事中断的一部分。
" "I soon realised I was stranded, as they said there was no alternative train route back to Worcester.
" "我很快意识到自己被困了,因为他们说没有回伍斯特的替代火车路线。
"I am hoping that the train service from Derby to Birmingham New Street, and then onwards towards Worcester, resumes tomorrow.
"我希望明天从德比到伯明翰新街站,再往伍斯特方向的列车服务能恢复。
If there is still disruption, I may have to get a taxi to Worcester, which will leave me even more out of pocket.
如果仍然有干扰,我可能得打车去伍斯特,这会让我更加自掏腰包。
"It's not the best end to a great weekend away." Transport Secretary Heidi Alexander said she was pleased to hear CrossCountry services are resuming Following the power cut, an update from National Rail at 18:13 BST said the CrossCountry service between Peterborough, Cambridge and Stansted Airport will be running on Sunday evening.
"这可不是美好周末的最佳结尾。" 交通大臣海蒂·亚历山大表示,她很高兴听到跨国铁路服务恢复 停电后,英国夏令时18:13国家铁路发布更新称,彼得伯勒、剑桥和斯坦斯特德机场之间的CrossCountry服务将于周日晚间开通。
The update also said the operator had been able to resume operating an hourly train service from Birmingham New Street to Leicester and Derby.
更新还称,运营商已恢复从伯明翰新街到莱斯特和德比的每小时一班列车服务。
Transport Secretary Heidi Alexander said: "Following earlier disruption on CrossCountry services, I am pleased to hear some trains are set to run tonight, and a full timetable expected to resume tomorrow.
交通大臣海蒂·亚历山大表示:"继之前CrossCountry服务出现中断后,我很高兴听说部分列车今晚将开行,预计明天恢复完整时刻表。
"While passengers should continue to check their journeys before they travel, I'd like to thank engineers who are working tirelessly to minimise disruption as much as possible.
"虽然乘客应继续在出发前检查行程,但我要感谢那些不懈努力尽量减少干扰的工程师们。
"We are setting up Great British Railways and nationalising services, including Cross Country next year, to end decades of fragmentation and vulnerability on our network.
"我们正在成立大英国铁路公司,并将包括Cross Country在内的服务国有化,以结束我们网络数十年的碎片化和脆弱性。
We are determined to give passengers the reliability they deserve."
我们决心为乘客提供他们应得的可靠性。"
The National Union of Rail, Maritime and Transport Workers (RMT) has called for a review of railway operational control centres following the disruption, "to ensure they remain unaffected by power outages."
全国铁路、海运及运输工人工会(RMT)呼吁在中断后对铁路运营控制中心进行审查,"以确保它们不受停电影响。"
RMT general secretary Eddie Dempsey said passengers and rail workers should not have to face another week of "travel chaos" because of unreliable back-up systems. Have you been affected by the disruption?
RMT总秘书埃迪·登普西表示,乘客和铁路工作人员不应因备份系统不可靠而再经历一周的"旅行混乱"。 你受到了这次中断的影响吗?
Follow BBC Birmingham on BBC Sounds, Facebook, external, X, external and Instagram, external.
关注BBC伯明翰的BBC Sounds、Facebook(外部)、X(外部)和Instagram(外部)。
CrossCountry ranked Britain's worst train operator Why some trains will not be stopping at Banbury Refurbished CrossCountry Voyager train revealed
CrossCountry被评为英国最差的列车运营商 为什么有些列车不会停靠班伯里 翻新的CrossCountry Voyager列车揭晓
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