Barclays cutting 5,000 jobs as it increases reliance on AI
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Barclays is cutting around 5,000 staff this year as it introduces more artificial intelligence (AI) into its processes.
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The banking group said 1,000 posts had already been closed and it expects a further reduction of 4,000 to be complete by the end of 2026.
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The cuts amount to 5% of its global workforce with most of them among operational and functional roles.
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Barclays said the cuts were the result of investments in technology, with AI making some work processes more efficient.
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The banking group is reaching the end of a three year cost-cutting programme focused primarily on its UK retail banking arm, although the investment banking division is also affected.
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Barclays also revealed it made £2.3bn profit in the latest three months it reported on, higher than a year go, but slightly less than forecast.
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Economists have been watching companies' results carefully for signs that investment in new technology, and AI specifically, is making a difference in their day-to-day operations, leading to greater efficiency and lower employment.
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Barclays group chief executive CS Venkatakrishnan said the job cuts were "a result of the investments which we've made into technology over a number of years and which we continue to make".
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Barclays workers ask for more money to return to the office
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